How To Fix CRM_FICA_ONEOFF004 - No prices could be determined for document &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_FICA_ONEOFF - Integration one-off items with FI-CA billing

  • Message number: 004

  • Message text: No prices could be determined for document &1

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_FICA_ONEOFF004 - No prices could be determined for document &1 ?

    The SAP error message CRM_FICA_ONEOFF004 indicates that the system was unable to determine prices for a specific document, which is typically related to billing or pricing in the SAP CRM (Customer Relationship Management) and FICA (Financial Contract Accounting) modules. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:

    Causes:

    1. Missing Pricing Conditions: The pricing conditions required for the document may not be maintained in the system. This could include missing condition records for specific pricing elements.

    2. Incorrect Configuration: The pricing procedure may not be correctly configured in the system. This includes issues with the determination of pricing procedures based on the document type or other criteria.

    3. Document Type Issues: The document type used may not be set up correctly to allow for pricing determination.

    4. Master Data Issues: There may be missing or incorrect master data related to customers, materials, or services that are required for pricing.

    5. Currency Issues: If there are currency conversion issues or if the currency is not maintained correctly in the pricing conditions, this can lead to pricing determination failures.

    6. Inconsistent Data: Inconsistencies in the data related to the document, such as invalid or incomplete entries, can also cause this error.

    Solutions:

    1. Check Pricing Conditions: Verify that all necessary pricing conditions are maintained in the system. You can do this by checking the condition records in the relevant pricing tables.

    2. Review Pricing Procedure: Ensure that the pricing procedure is correctly configured and assigned to the relevant document type. You can check this in the configuration settings of the SAP system.

    3. Validate Document Type: Confirm that the document type being used is set up correctly for pricing determination. This includes checking the settings in the configuration.

    4. Examine Master Data: Review the master data for customers, materials, and services to ensure that all required information is complete and accurate.

    5. Check Currency Settings: Ensure that the currency settings are correct and that the necessary currency conversion rates are maintained.

    6. Debugging: If the issue persists, consider using debugging tools in SAP to trace the pricing determination process and identify where it fails.

    7. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.

    Related Information:

    • Transaction Codes: You may use transaction codes like VK11 (Create Condition) or VK12 (Change Condition) to manage pricing conditions.
    • Configuration Path: The configuration for pricing can typically be found under SPRO -> Sales and Distribution -> Basic Functions -> Pricing -> Pricing Control.
    • SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.

    If the problem continues after trying the above solutions, it may be beneficial to involve your SAP support team or a consultant with expertise in SAP CRM and FICA for further investigation.

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