How To Fix CRM_FICA_ADJREQ020 - Adjustment request reason &1 not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FICA_ADJREQ - CRM Adjustment Request Item: FI-CA Document

• Message number: 020

• Message text: Adjustment request reason &1 not defined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FICA_ADJREQ020 - Adjustment request reason &1 not defined ?

  The SAP error message CRM_FICA_ADJREQ020 indicates that the adjustment request reason specified in the system is not defined. This error typically occurs in the context of financial adjustments within the SAP Customer Relationship Management (CRM) and Financial Accounting (FICA) modules.
  Cause:
  
  Undefined Adjustment Request Reason: The adjustment request reason you are trying to use has not been defined in the system. This could be due to a configuration oversight or an attempt to use a reason that has not been set up.
  Incorrect Configuration: The adjustment request reason may not be properly configured in the system settings, leading to this error when attempting to process an adjustment.
  Missing Authorization: In some cases, the user may not have the necessary authorizations to access or use the specified adjustment request reason.
  
  Solution:
  
  
  Define the Adjustment Request Reason:
  
  Navigate to the configuration settings in SAP.
  Go to the relevant customizing transaction (usually through SPRO).
  Look for the section related to adjustment request reasons in the FICA or CRM module.
  Define the adjustment request reason that corresponds to the code you are trying to use.
  
  
  
  Check Existing Configuration:
  
  Verify if the adjustment request reason exists in the system.
  If it exists, ensure that it is active and properly configured.
  
  
  
  User Authorization:
  
  Check if the user has the necessary authorizations to use the adjustment request reason.
  If not, work with your SAP security team to grant the appropriate permissions.
  
  
  
  Testing:
  
  After making the necessary changes, test the adjustment request process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration) or specific FICA transaction codes to manage adjustment requests.
  Documentation: Refer to SAP Help documentation for detailed guidance on configuring adjustment request reasons.
  Support: If the issue persists after checking the configuration and authorizations, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the error message CRM_FICA_ADJREQ020 and successfully process your adjustment requests.