How To Fix CRM_FICA002 - Incorrect backend release; activate corresponding ERP business function

CRM_FICA002 - Overview

• Message type: E = Error

• Message class: CRM_FICA - Messages for Financial Customer Care

• Message number: 002

• Message text: Incorrect backend release; activate corresponding ERP business function

What causes this issue?

You activated switch &V1& by activating the corresponding business
function in the CRM system. This requires a corresponding backend
release, and a corresponding active business function in the ERP system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Activate the corresponding business function in the ERP system.
For further information on which business function to activate in the
ERP system, refer to the CRM business function documentation.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FICA002 - Incorrect backend release; activate corresponding ERP business function ?

  The SAP error message CRM_FICA002 indicates that there is a mismatch between the versions of the SAP CRM (Customer Relationship Management) and the backend ERP (Enterprise Resource Planning) system. Specifically, it suggests that a required business function in the ERP system is not activated, which is necessary for the integration between CRM and ERP to function correctly.
  
  Cause:
  
  Version Mismatch: The CRM system is expecting a certain version of the ERP backend that has specific business functions activated.
  Missing Business Function: The required business function in the ERP system is not activated. This can happen if the ERP system is not updated or if the necessary business functions were not enabled during the configuration.
  
  Configuration Issues: There may be configuration issues in either the CRM or ERP system that prevent proper communication.
  
  
  Solution:
  
  Check ERP Version: Verify that the ERP system version is compatible with the CRM version you are using. You can check the SAP