How To Fix CRM_FDT_MSG109 - Error while filtering accounts by custom attributes; contact support

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FDT_MSG -

• Message number: 109

• Message text: Error while filtering accounts by custom attributes; contact support

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FDT_MSG109 - Error while filtering accounts by custom attributes; contact support ?

  The SAP error message CRM_FDT_MSG109 typically indicates an issue related to filtering accounts by custom attributes in the SAP Customer Relationship Management (CRM) system. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the custom attributes themselves.
  Possible Causes:
  
  Configuration Issues: The custom attributes may not be properly configured in the system, leading to filtering errors.
  Data Inconsistencies: There may be inconsistencies or missing data in the custom attributes for the accounts being filtered.
  Authorization Issues: The user may not have the necessary authorizations to access or filter the accounts based on the custom attributes.
  Technical Errors: There could be underlying technical issues, such as problems with the database or the application server.
  Custom Code Issues: If there are custom developments or enhancements related to the filtering logic, they may contain bugs or errors.
  
  Solutions:
  
  Check Configuration: Review the configuration of the custom attributes in the CRM system. Ensure that they are correctly set up and mapped to the relevant account data.
  Data Validation: Validate the data in the custom attributes to ensure there are no inconsistencies or missing values. You may need to run data consistency checks.
  Authorization Check: Verify that the user encountering the error has the necessary authorizations to access and filter accounts by the custom attributes.
  Review Custom Code: If there are any custom developments related to the filtering process, review the code for potential errors or issues.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or details that could provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  Contact SAP Support: If the issue persists after trying the above solutions, it may be necessary to contact SAP Support for further assistance. Provide them with detailed information about the error, including the steps to reproduce it and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SE80 for debugging.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to CRM custom attributes and filtering to ensure compliance with best practices.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_FDT_MSG109 error in your SAP system.