How To Fix CRM_FDT_MSG080 - Select two shapes to add connector

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FDT_MSG -

• Message number: 080

• Message text: Select two shapes to add connector

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FDT_MSG080 - Select two shapes to add connector ?

  The SAP error message CRM_FDT_MSG080 ("Select two shapes to add connector") typically occurs in the context of the SAP CRM (Customer Relationship Management) application, particularly when working with the Floorplan Manager (FPM) or the UI Designer. This error indicates that the user is trying to create a connector (link) between two shapes (elements) in a graphical representation, but has not selected the required two shapes.
  Cause:
  The error is caused by the following scenarios:
  
  Insufficient Selection: The user has not selected two shapes in the graphical interface before attempting to create a connector.
  Incorrect Action: The user may be trying to perform an action that requires two shapes, but only one or none has been selected.
  User Interface Issue: There may be a glitch or issue in the user interface that prevents the selection of shapes.
  
  Solution:
  To resolve this error, follow these steps:
  
  Select Two Shapes: Ensure that you have selected exactly two shapes in the graphical interface. You can usually do this by clicking on the first shape, holding down the Ctrl key (or Shift key, depending on the interface), and then clicking on the second shape.
  Check for Active Selection: Make sure that both shapes are highlighted or marked as selected before attempting to add a connector.
  Use the Correct Tool: Ensure that you are using the correct tool or option in the UI to create the connector. Sometimes, the tool may need to be activated or selected from a toolbar.
  Refresh the Interface: If you suspect a UI glitch, try refreshing the page or restarting the application to see if the issue persists.
  Consult Documentation: If you are unsure about the steps, refer to the SAP documentation or help resources related to the specific version of the CRM application you are using.
  
  Related Information:
  
  SAP Notes and Knowledge Base Articles: Check SAP's support portal for any notes or articles related to this error message. There may be specific patches or updates that address known issues.
  User Forums and Communities: Engage with SAP user communities or forums where other users may have encountered and resolved similar issues.
  Training and Tutorials: If you are new to the SAP CRM interface, consider going through training materials or tutorials that cover the basics of using the graphical interface and creating connectors.
  
  By following these steps, you should be able to resolve the error and successfully create connectors between shapes in your SAP CRM application.