How To Fix CRM_FDT_MSG066 - Rule &1 cannot be copied; policy type is different

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FDT_MSG -

• Message number: 066

• Message text: Rule &1 cannot be copied; policy type is different

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FDT_MSG066 - Rule &1 cannot be copied; policy type is different ?

  The SAP error message CRM_FDT_MSG066 indicates that there is an issue with copying a rule in the context of a policy in the SAP CRM (Customer Relationship Management) system. Specifically, the error states that the rule you are trying to copy cannot be copied because the policy type is different from the one that the rule is associated with.
  Cause:
  The primary cause of this error is that the rule you are attempting to copy is linked to a specific policy type, and you are trying to copy it to a different policy type. In SAP CRM, rules are often tied to specific policy types, and copying them across different types is not allowed due to the differences in their structures or functionalities.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Policy Types: Verify the policy type of the rule you are trying to copy and the policy type of the target location where you want to copy the rule. Ensure that both are of the same type.
  
  
  Use Compatible Policy Types: If you need to copy the rule, ensure that you are copying it to a policy of the same type. If necessary, create a new policy of the correct type and then attempt to copy the rule.
  
  
  Manual Recreation: If copying is not possible due to the policy type difference, consider manually recreating the rule in the target policy. This may involve copying the logic and settings from the original rule.
  
  
  Consult Documentation: Review the SAP documentation or help resources related to the specific CRM module you are working with. There may be additional guidelines or restrictions regarding rule copying.
  
  
  Check for Updates: Ensure that your SAP system is up to date, as there may be patches or updates that address specific issues related to rule management.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They may provide insights specific to your system configuration.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to rule management in SAP CRM, such as CRMD_ORDER for managing orders or CRMD_ORDERADM_H for accessing order administration.
  User Roles and Permissions: Ensure that you have the necessary permissions to copy rules and manage policies in the SAP CRM system.
  
  By following these steps, you should be able to address the error and successfully manage your rules and policies in SAP CRM.