How To Fix CRM_FDT_MSG038 - You cannot transport rule &1; contact technical support

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FDT_MSG -

• Message number: 038

• Message text: You cannot transport rule &1; contact technical support

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

To transport rules to the production or target systems, use transaction
CRM_FDT_TRANS. For more information, see Customizing for <LS>Customer
Relationship Management</> under <LS>CRM Cross-Application Components
</>-> <LS>Rule Builder</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FDT_MSG038 - You cannot transport rule &1; contact technical support ?

  The SAP error message CRM_FDT_MSG038 indicates that there is an issue with transporting a specific rule in the SAP CRM system. This error typically arises when there are inconsistencies or issues with the configuration or the transport request related to the rule you are trying to transport.
  Cause:
  
  Inconsistent Rule Configuration: The rule you are trying to transport may have dependencies or configurations that are not properly set up in the target system.
  Missing Objects: The rule may reference objects (like fields, tables, or other rules) that do not exist in the target system.
  Transport Request Issues: There may be issues with the transport request itself, such as it being incomplete or not properly released.
  Authorization Issues: The user attempting to perform the transport may not have the necessary authorizations to transport the rule.
  
  Solution:
  
  Check Rule Configuration: Review the rule configuration in the source system to ensure that all dependencies are correctly set up and that there are no inconsistencies.
  Verify Dependencies: Ensure that all objects referenced by the rule are available in the target system. If any objects are missing, they need to be transported as well.
  Review Transport Request: Check the transport request to ensure it is complete and properly released. You can do this in the Transport Organizer (transaction SE09 or SE10).
  Contact Technical Support: If the issue persists after checking the above points, it may be necessary to contact SAP technical support for further assistance. Provide them with the error message and any relevant details about the rule and transport request.
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the transport. You may need to consult with your SAP security team.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message. You can search for notes in the SAP Support Portal.
  Documentation: Review the SAP documentation related to the CRM rules and transport processes to ensure you are following the correct procedures.
  Community Forums: Consider checking SAP community forums or other online resources where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.