How To Fix CRM_FDT_MSG028 - Error while saving rule &1; contact technical support

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FDT_MSG -

• Message number: 028

• Message text: Error while saving rule &1; contact technical support

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FDT_MSG028 - Error while saving rule &1; contact technical support ?

  The SAP error message CRM_FDT_MSG028 typically indicates that there is an issue when trying to save a rule in the SAP CRM (Customer Relationship Management) system. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system limitations.
  Possible Causes:
  
  Configuration Issues: There may be a misconfiguration in the rule definition or the related components.
  Data Inconsistencies: The data being processed may not meet the required criteria or may be incomplete.
  Authorization Issues: The user may not have the necessary permissions to save the rule.
  System Limitations: There may be limitations in the system regarding the number of rules or the complexity of the rules being created.
  Technical Errors: There could be underlying technical issues, such as database problems or system bugs.
  
  Solutions:
  
  Check Configuration: Review the configuration of the rule and ensure that all required fields and settings are correctly defined.
  Validate Data: Ensure that the data being used in the rule is complete and meets all necessary criteria.
  Review Authorizations: Check the user’s authorization profile to ensure they have the necessary permissions to create or modify rules.
  Consult Logs: Look at the system logs (transaction SLG1) for more detailed error messages that can provide insight into the issue.
  Test in a Different Environment: If possible, try to replicate the issue in a development or test environment to see if it is specific to the current environment.
  Contact Technical Support: If the issue persists, gather all relevant information (error messages, steps to reproduce, etc.) and contact SAP technical support for assistance.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  Documentation: Review the official SAP documentation for CRM and the specific module you are working with to ensure compliance with best practices.
  Community Forums: Engage with the SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_FDT_MSG028 error. If the problem continues, involving SAP support will be necessary for a deeper investigation.