How To Fix CRM_EWA_NBUSINESS020 - No route for current address from the regional structure.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EWA_NBUSINESS - Messages for Package CRM_EEWA_BUSINESS (W&R CRM Integration)

• Message number: 020

• Message text: No route for current address from the regional structure.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EWA_NBUSINESS020 - No route for current address from the regional structure. ?

  The SAP error message CRM_EWA_NBUSINESS020 indicates that there is no route available for the current address from the regional structure in the SAP Customer Relationship Management (CRM) system. This error typically arises when the system is unable to determine a valid route for a business partner or customer based on the address information provided.
  Causes:
  
  Missing or Incorrect Address Data: The address information for the business partner may be incomplete or incorrectly formatted.
  Regional Structure Configuration: The regional structure may not be properly configured in the system, leading to routing issues.
  Inconsistent Data: There may be inconsistencies in the data related to the business partner or customer, such as mismatched postal codes or regions.
  Routing Table Issues: The routing tables or settings in the system may not include the necessary routes for the specified address.
  
  Solutions:
  
  
  Verify Address Information:
  
  Check the address details of the business partner or customer in the system. Ensure that all required fields (street, city, postal code, country) are filled out correctly.
  Correct any discrepancies or missing information.
  
  
  
  Review Regional Structure Configuration:
  
  Access the configuration settings for the regional structure in SAP. Ensure that the regions and routes are correctly defined and that the address falls within the defined regions.
  If necessary, update the regional structure to include the required routes.
  
  
  
  Check Routing Tables:
  
  Review the routing tables in the system to ensure that they include the necessary routes for the address in question.
  If routes are missing, you may need to add them or consult with your SAP Basis or technical team to resolve the issue.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any inconsistencies in the business partner data. This can help pinpoint issues that may be causing the routing error.
  
  
  
  Consult Documentation or Support:
  
  If the issue persists, refer to SAP documentation or reach out to SAP support for further assistance. They may provide specific guidance based on your system configuration and version.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage and verify business partner data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Custom Development: If your organization has custom developments or enhancements, ensure that they are not interfering with the standard routing logic.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_EWA_NBUSINESS020 error message in your SAP system.