How To Fix CRM_EWA_NBUSINESS011 - The Business Partner &1 does not exist in ERP

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EWA_NBUSINESS - Messages for Package CRM_EEWA_BUSINESS (W&R CRM Integration)

• Message number: 011

• Message text: The Business Partner &1 does not exist in ERP

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EWA_NBUSINESS011 - The Business Partner &1 does not exist in ERP ?

  The SAP error message CRM_EWA_NBUSINESS011 indicates that the Business Partner (BP) specified does not exist in the ERP system. This error typically arises in scenarios where there is an integration between SAP CRM and SAP ERP, and the system is trying to access or synchronize data related to a Business Partner that has not been created or is not recognized in the ERP system.
  Cause:
  
  Business Partner Not Created: The Business Partner may not have been created in the ERP system.
  Incorrect Business Partner ID: The Business Partner ID being referenced may be incorrect or misspelled.
  Data Synchronization Issues: There may be issues with data synchronization between the CRM and ERP systems, leading to discrepancies in Business Partner records.
  Authorization Issues: The user may not have the necessary authorizations to view or access the Business Partner in the ERP system.
  System Configuration: There may be configuration issues in the integration settings between CRM and ERP.
  
  Solution:
  
  
  Verify Business Partner Creation:
  
  Check if the Business Partner exists in the ERP system using transaction code BP (Business Partner).
  If it does not exist, create the Business Partner in the ERP system.
  
  
  
  Check Business Partner ID:
  
  Ensure that the Business Partner ID being used is correct. Verify it against the records in the ERP system.
  
  
  
  Data Synchronization:
  
  If the Business Partner should exist but does not, check the synchronization settings and logs between CRM and ERP.
  Use transaction SLG1 to check for any error logs related to the synchronization process.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the Business Partner in the ERP system.
  
  
  
  Integration Configuration:
  
  Review the configuration settings for the integration between SAP CRM and SAP ERP. Ensure that the necessary settings for Business Partner synchronization are correctly configured.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to Business Partner integration issues for additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  BP: To manage Business Partners.
  SLG1: To view application logs for troubleshooting.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error.
  
  
  Integration Settings: Review the settings in transaction SPRO under the relevant integration sections for CRM and ERP.
  
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution. If the issue persists, consider reaching out to your SAP support team for further assistance.