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Message type: E = Error
Message class: CRM_EVENT - Message Class for Event Handler in CRM Transaction
Message number: 006
Message text: Enter a priority
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CRM_EVENT006
- Enter a priority ?The SAP error message CRM_EVENT006: "Enter a priority" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to create or modify an event without specifying a priority level. This is a validation error indicating that the priority field is mandatory and must be filled out before proceeding.
Cause:
- Missing Priority Field: The priority field in the event creation or modification screen is left blank.
- Configuration Issues: There may be configuration settings in the CRM system that enforce the requirement for a priority to be set for events.
Solution:
To resolve the error, follow these steps:
Enter a Priority:
- Navigate to the event creation or modification screen.
- Locate the priority field (often labeled as "Priority" or similar).
- Select an appropriate priority level from the available options (e.g., High, Medium, Low).
- Save the changes.
Check Configuration:
- If you are consistently encountering this error, it may be worth checking the configuration settings in the CRM system to ensure that the priority field is set up correctly.
- Consult with your SAP administrator or a consultant to review the event management settings in the CRM system.
User Training:
- Ensure that users are trained on the importance of filling out all mandatory fields, including priority, when creating or modifying events.
Related Information:
By ensuring that the priority field is filled out correctly, you should be able to resolve the CRM_EVENT006 error and proceed with your event management tasks in SAP CRM.
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