How To Fix CRM_ESOA_STAT_MSGCL003 - Field &1 of the service interface does not contain a value

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_STAT_MSGCL -

• Message number: 003

• Message text: Field &1 of the service interface does not contain a value

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_STAT_MSGCL003 - Field &1 of the service interface does not contain a value ?

  The SAP error message CRM_ESOA_STAT_MSGCL003 indicates that a required field in the service interface does not contain a value. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when working with service-oriented architecture (SOA) interfaces, such as when integrating with external systems or when using web services.
  Cause:
  
  Missing Value: The most common cause of this error is that a mandatory field (denoted by &1 in the error message) is not populated in the request being sent to the service interface.
  Incorrect Mapping: There may be an issue with the mapping of fields between the source system and the SAP CRM system, leading to the required field not being filled.
  Configuration Issues: The service interface may not be properly configured, or there may be issues with the underlying business logic that populates the field.
  Data Validation: The data being sent may not meet the validation criteria set in the SAP system, causing the field to be left empty.
  
  Solution:
  
  Check the Request Payload: Review the request being sent to the service interface and ensure that all required fields are populated. Pay special attention to the field indicated by &1 in the error message.
  Review Interface Mapping: If you are using middleware or an integration tool, check the mapping configuration to ensure that the required fields are correctly mapped from the source system to the SAP CRM system.
  Debugging: If you have access to the backend, you can debug the service interface to see where the value is being lost or not set. This may involve checking the implementation of the service or the business logic that processes the request.
  Consult Documentation: Refer to the SAP documentation for the specific service interface you are using to understand the required fields and their expected values.
  Check Configuration: Ensure that the service interface is correctly configured in the SAP system, including any necessary settings in transaction codes like SOAMANAGER or related configuration transactions.
  Error Handling: Implement error handling in your integration logic to catch such issues early and provide meaningful feedback.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific service interface you are using.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SOAMANAGER (for web service configuration) and CRMD_ORDER (for CRM order management).
  Integration Tools: If you are using middleware (like SAP PI/PO or SAP CPI), review the integration flow and mappings to ensure that all required fields are being passed correctly.
  Testing: Conduct thorough testing of the integration to ensure that all required fields are populated and that the service interface behaves as expected.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.