How To Fix CRM_ESOA_MAP_GENERAL039 - Only descriptions in logon language are supported

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_MAP_GENERAL - General messages concerning the mapping

• Message number: 039

• Message text: Only descriptions in logon language are supported

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_MAP_GENERAL039 - Only descriptions in logon language are supported ?

  The SAP error message CRM_ESOA_MAP_GENERAL039 indicates that there is an issue with the language settings in the SAP system, specifically related to the descriptions of certain objects or data not being available in the user's logon language. This error typically arises in scenarios where the system is trying to retrieve or display information that is not translated into the language that the user is currently logged in with.
  Cause:
  
  Language Mismatch: The primary cause of this error is that the descriptions or texts for certain objects (like business partners, products, etc.) are not available in the user's logon language.
  Missing Translations: The required translations for the specific objects or data are not maintained in the system.
  Configuration Issues: There may be configuration issues in the system that prevent the correct language from being used or displayed.
  
  Solution:
  
  Check Language Settings: Ensure that the user is logged in with the correct language settings. You can check this in the user profile settings.
  Maintain Translations: If you have access, go to the relevant transaction (like SE63 for translation) and check if the descriptions for the objects in question are available in the required language. If not, you may need to add the necessary translations.
  Fallback Language: If translations are not available, consider using a fallback language that has the required descriptions. This can be configured in the system settings.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, especially if this is affecting critical business processes.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SE63 (for translation) or SE11 (for data dictionary) to investigate the issue further.
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or solutions for this error.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to view the descriptions in the required language.
  
  By addressing the language settings and ensuring that the necessary translations are maintained, you should be able to resolve the CRM_ESOA_MAP_GENERAL039 error.