How To Fix CRM_ESOA_ERROR_MSG001 - Relation type &1 is not allowed for document references

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ESOA_ERROR_MSG - Error Messages for Customer Quote ESOA Project

• Message number: 001

• Message text: Relation type &1 is not allowed for document references

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ESOA_ERROR_MSG001 - Relation type &1 is not allowed for document references ?

  The SAP error message "CRM_ESOA_ERROR_MSG001 Relation type &1 is not allowed for document references" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the relationship type being used for document references in the system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  
  Invalid Relation Type: The error indicates that the relation type specified (denoted by &1) is not permitted for the document reference you are trying to create or modify. This could be due to configuration settings in the system that restrict certain relation types for specific document types.
  
  
  Configuration Issues: The relationship types in SAP CRM are defined in the system configuration. If the relationship type is not correctly set up or is not allowed for the specific document reference, this error will occur.
  
  
  Document Type Restrictions: Certain document types may have specific allowed relationship types. If you are trying to use a relationship type that is not associated with the document type you are working with, this error will be triggered.
  
  
  Solution:
  
  
  Check Relation Type Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the section for defining relationship types.
  Verify if the relation type you are trying to use is correctly configured and allowed for the document reference you are working with.
  
  
  
  Review Document Type Settings:
  
  Check the settings for the document type you are using. Ensure that the relationship type you are trying to apply is permitted for that document type.
  You may need to adjust the configuration to allow the desired relationship type for the specific document reference.
  
  
  
  Use Allowed Relation Types:
  
  If the relation type you are trying to use is not allowed, consider using an alternative relation type that is permitted for the document reference.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to CRM relationship management to understand the allowed relationship types for different document references.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through configuration changes, consider reaching out to SAP support for assistance. They can provide guidance based on your specific system setup.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration or CRMD_ORDER for working with CRM orders and documents.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional insights.
  Testing: After making changes, ensure to test the document reference creation or modification to confirm that the error has been resolved.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.