How To Fix CRM_ESOA_DATES_MSGCL002 - Internal key is not assigned


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ESOA_DATES_MSGCL - Message class for Text Mapping

  • Message number: 002

  • Message text: Internal key is not assigned

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ESOA_DATES_MSGCL002 - Internal key is not assigned ?

    The SAP error message CRM_ESOA_DATES_MSGCL002: Internal key is not assigned typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the internal key assignment for a specific object or transaction. This error can arise in various scenarios, such as when working with service orders, sales orders, or other CRM-related functionalities.

    Causes:

    1. Missing or Incorrect Data: The internal key that is supposed to be assigned to a transaction or object may be missing or incorrectly configured.
    2. Data Inconsistency: There may be inconsistencies in the database or application data that prevent the system from correctly identifying or assigning the internal key.
    3. Configuration Issues: Incorrect configuration settings in the CRM system can lead to this error, especially if the system is not set up to handle certain types of transactions or objects.
    4. Custom Development: If there are custom developments or enhancements in the CRM system, they may not be handling the internal key assignment correctly.

    Solutions:

    1. Check Data Entry: Ensure that all required fields are filled out correctly and that there are no missing entries that could lead to the internal key not being assigned.
    2. Review Configuration: Check the configuration settings in the CRM system to ensure that they are set up correctly for the specific transaction or object you are working with.
    3. Database Consistency Check: Run consistency checks on the database to identify and resolve any inconsistencies that may be causing the issue.
    4. Debugging: If you have access to the development environment, you can debug the process to identify where the internal key assignment is failing.
    5. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message. SAP frequently releases updates and fixes for known issues.
    6. Consult Documentation: Review the official SAP documentation for the specific module or functionality you are working with to ensure that you are following the correct procedures.

    Related Information:

    • Transaction Codes: Depending on the context, you may want to look into transaction codes related to CRM, such as CRMD_ORDER, CRMD_ORDERADM_H, or others relevant to your specific use case.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered the same issue and what solutions they have found.
    • Support Tickets: If the issue persists and you are unable to resolve it, consider opening a support ticket with SAP for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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