How To Fix CRM_ES709 - Template &1 still exists in ES; delete it

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 709

• Message text: Template &1 still exists in ES; delete it

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES709 - Template &1 still exists in ES; delete it ?

  The SAP error message "CRM_ES709 Template &1 still exists in ES; delete it" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to delete or modify a template that is still being referenced or used in the system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Existing References: The template you are trying to delete (indicated by &1) is still being referenced in the system, possibly in a document, transaction, or another template.
  Data Integrity: SAP enforces data integrity, and it does not allow the deletion of objects that are still in use to prevent inconsistencies in the database.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify References:
  
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check if the template is being referenced in any other objects.
  You can also check the specific areas in CRM where templates are used, such as in marketing campaigns, service orders, or sales documents.
  
  
  
  Delete References:
  
  If you find that the template is being used, you will need to delete or modify those references before you can delete the template itself.
  Ensure that any dependent objects or documents that reference the template are either deleted or updated to remove the dependency.
  
  
  
  Delete the Template:
  
  Once all references are cleared, you can proceed to delete the template using the appropriate transaction (e.g., CRMD_ORDER for CRM orders).
  
  
  
  Check for Custom Code:
  
  If there is custom code or enhancements that reference the template, ensure that these are also updated or removed.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific version of CRM you are using for any additional guidance or known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be involved in managing templates and orders.
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for assistance.
  
  By following these steps, you should be able to identify the cause of the error and take the necessary actions to resolve it.