How To Fix CRM_ES600 - Cannot retrieve model data from remote system

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 600

• Message text: Cannot retrieve model data from remote system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES600 - Cannot retrieve model data from remote system ?

  The SAP error message "CRM_ES600 Cannot retrieve model data from remote system" typically indicates an issue with the connection or communication between the SAP CRM system and a remote system (such as an SAP ERP system or another connected system). This error can occur in various scenarios, such as when trying to access data, perform transactions, or synchronize information.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP CRM system and the remote system.
  Configuration Errors: Incorrect configuration settings in the RFC (Remote Function Call) destination or in the logical system settings.
  Authorization Issues: The user or system may not have the necessary authorizations to access the remote system.
  Service Unavailability: The remote system may be down or the required service may not be active.
  Data Model Issues: There may be inconsistencies or issues with the data model in the remote system.
  Version Mismatch: Different versions of SAP systems may lead to compatibility issues.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the systems is stable and functioning. You can use tools like ping or traceroute to diagnose connectivity issues.
  Verify RFC Configuration: 
  
  Go to transaction SM59 in the SAP GUI and check the RFC destination settings.
  Ensure that the connection type is correct and that the target system is reachable.
  
  
  Check Authorizations: Ensure that the user credentials being used have the necessary authorizations to access the remote system.
  Service Status: Verify that the remote system is up and running and that the required services are active. You can check the system logs for any errors.
  Data Model Consistency: If applicable, check the data model in the remote system for any inconsistencies or issues that may prevent data retrieval.
  System Logs: Review the system logs (transaction SLG1) for any additional error messages or details that can provide more context about the issue.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: 
  
  SM59 - RFC Destinations
  SLG1 - Application Log
  ST22 - Dump Analysis
  SM21 - System Log
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs and the steps you have already taken to troubleshoot.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the "CRM_ES600 Cannot retrieve model data from remote system" error.