How To Fix CRM_ES487 - Switch ID &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 487

• Message text: Switch ID &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES487 - Switch ID &1 does not exist ?

  The SAP error message "CRM_ES487 Switch ID &1 does not exist" typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is trying to access a switch ID that is not defined or does not exist in the system. This can happen in various scenarios, such as when configuring business functions or when trying to execute certain transactions that rely on specific switch IDs.
  Cause:
  
  Missing Switch ID: The switch ID specified in the error message does not exist in the system. This could be due to a typo or because the switch has not been activated.
  Configuration Issues: The system may not be properly configured to recognize the switch ID, possibly due to missing configuration steps or incomplete implementation.
  Transport Issues: If the switch ID was supposed to be transported from another system (e.g., development to production), it may not have been included in the transport request.
  Version Compatibility: The switch ID may be relevant to a specific version of SAP CRM, and if the system is not on that version, it may not recognize the switch.
  
  Solution:
  
  Check Switch ID: Verify that the switch ID mentioned in the error message is correct. Check for any typos or incorrect entries.
  Activate Switch: If the switch ID is valid but not activated, you may need to activate it. This can typically be done in the SAP system using transaction code SFW5 (Switch Framework).
  Review Configuration: Ensure that all necessary configurations related to the switch ID are completed. This may involve checking the relevant customizing settings in the SAP system.
  Transport Requests: If the switch ID is supposed to be part of a transport, ensure that the transport request has been successfully imported into the target system.
  Consult Documentation: Refer to SAP documentation or notes related to the specific switch ID for additional context and guidance.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it involves a more complex configuration or a potential bug.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SFW5 for managing business function switches and SPRO for accessing the SAP Reference IMG for configuration.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues or provide additional troubleshooting steps.
  System Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.