How To Fix CRM_ES402 - Connector &1 for Enterprise Search does not exist in the system

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 402

• Message text: Connector &1 for Enterprise Search does not exist in the system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES402 - Connector &1 for Enterprise Search does not exist in the system ?

  The SAP error message CRM_ES402 indicates that the specified connector for Enterprise Search does not exist in the system. This error typically arises when the system is unable to find the necessary configuration or connection settings for the Enterprise Search connector that is supposed to be used.
  Cause:
  
  Missing Connector Configuration: The connector for Enterprise Search may not be configured in the system.
  Incorrect Connector Name: The name of the connector specified in the search configuration might be incorrect or misspelled.
  System Settings: The system may not have the required components or settings enabled for Enterprise Search.
  Transport Issues: If the connector was recently transported from another system, it may not have been properly imported or activated.
  
  Solution:
  
  
  Check Connector Configuration:
  
  Go to the transaction code CRMS4 or CRMS4C (depending on your version) to check the configuration of the Enterprise Search connectors.
  Ensure that the connector you are trying to use is listed and properly configured.
  
  
  
  Verify Connector Name:
  
  Double-check the name of the connector you are using in your search configuration. Ensure it matches exactly with the configured connectors.
  
  
  
  Activate the Connector:
  
  If the connector exists but is not activated, you may need to activate it. This can usually be done in the configuration settings for Enterprise Search.
  
  
  
  Check System Settings:
  
  Ensure that the necessary components for Enterprise Search are installed and activated in your SAP system. This may include checking the relevant business functions and settings.
  
  
  
  Transport Issues:
  
  If the connector was recently transported, check the transport logs for any errors. You may need to re-transport or manually configure the connector.
  
  
  
  Consult Documentation:
  
  Refer to the SAP Help Portal or relevant documentation for your version of SAP CRM to ensure that you are following the correct procedures for setting up Enterprise Search.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Enterprise Search: A feature in SAP that allows users to search for data across various applications and databases.
  Connector: A component that connects the search engine with the data sources in SAP.
  Transaction Codes: Familiarize yourself with relevant transaction codes like CRMS4, CRMS4C, and others related to Enterprise Search configuration.
  SAP Notes: Check for any SAP Notes related to Enterprise Search and the specific error message for additional troubleshooting steps or patches.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_ES402 error message in your SAP system.