How To Fix CRM_ES352 - Deletion of structure &1 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 352

• Message text: Deletion of structure &1 failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES352 - Deletion of structure &1 failed ?

  The SAP error message CRM_ES352 "Deletion of structure &1 failed" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to delete a structure (such as a business partner, transaction, or other CRM object) that cannot be removed due to various reasons.
  Causes:
  
  
  Dependencies: The structure you are trying to delete may have dependencies or relationships with other objects in the system. For example, if there are transactions, documents, or other entities linked to the structure, the system will prevent deletion to maintain data integrity.
  
  
  Authorization Issues: The user attempting to perform the deletion may not have the necessary authorizations to delete the specified structure.
  
  
  System Locks: The structure may be locked by another user or process, preventing deletion.
  
  
  Data Integrity Constraints: There may be data integrity constraints in place that prevent the deletion of the structure.
  
  
  Custom Logic: Custom enhancements or logic in the system may be preventing the deletion.
  
  
  Solutions:
  
  
  Check Dependencies: Investigate if there are any dependent objects linked to the structure you are trying to delete. You can use transaction codes like SE11 (Data Dictionary) or SE80 (Object Navigator) to analyze dependencies.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to delete the structure. You may need to consult with your SAP security team to verify and adjust authorizations.
  
  
  Unlock the Structure: If the structure is locked, identify the user or process that has locked it and resolve the lock. You can use transaction SM12 to view and manage locks.
  
  
  Check for Custom Logic: If there are custom enhancements or logic in place, review them to see if they are causing the issue. You may need to consult with your development team.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  
  Error Logs: Review the application logs (transaction SLG1) for more detailed error messages that may provide additional context on why the deletion failed.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE80, SM12, and SLG1 for troubleshooting.
  SAP Documentation: Refer to SAP Help documentation for CRM to understand the structures and their relationships better.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.