How To Fix CRM_ES348 - No action performed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ES - ES: Message Class for Enterprise Service

  • Message number: 348

  • Message text: No action performed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ES348 - No action performed ?

    The SAP error message CRM_ES348 "No action performed" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to execute an action that cannot be completed due to certain conditions not being met. This error can arise in various contexts, such as when trying to save a transaction, execute a workflow, or perform an operation on a business object.

    Causes:

    1. Missing Required Data: The action may require certain fields to be filled out or certain conditions to be met, and if these are not satisfied, the action will not be performed.
    2. Authorization Issues: The user may not have the necessary permissions to perform the action.
    3. Business Logic Constraints: There may be specific business rules or logic defined in the system that prevent the action from being executed.
    4. System Configuration: Incorrect configuration settings in the CRM system can lead to this error.
    5. Technical Issues: There may be underlying technical issues, such as problems with the database or application server.

    Solutions:

    1. Check Required Fields: Ensure that all mandatory fields are filled out correctly before attempting to perform the action again.
    2. Review Authorizations: Verify that the user has the necessary authorizations to perform the action. This may involve checking user roles and permissions in the SAP system.
    3. Consult Business Rules: Review any business rules or logic that may be preventing the action. This may require collaboration with business analysts or functional consultants.
    4. System Configuration Review: Check the configuration settings in the CRM system to ensure they are set up correctly for the intended action.
    5. Debugging: If the issue persists, consider using debugging tools to trace the execution of the action and identify where it fails.
    6. Consult SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error message or provide guidance on troubleshooting.

    Related Information:

    • Transaction Codes: Depending on the context of the error, you may be using specific transaction codes related to CRM activities (e.g., CRM Order Management, Activity Management).
    • SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps leading up to it.
    • User Forums and Communities: Engaging with SAP user communities or forums can provide insights from other users who may have encountered similar issues.

    By following these steps, you should be able to identify the cause of the CRM_ES348 error and implement a suitable solution.

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