How To Fix CRM_ES309 - Failed to add ES customizing into transport request for component &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 309

• Message text: Failed to add ES customizing into transport request for component &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES309 - Failed to add ES customizing into transport request for component &1 ?

  The SAP error message CRM_ES309, which states "Failed to add ES customizing into transport request for component &1," typically occurs in the context of customizing settings in SAP CRM (Customer Relationship Management) when there is an issue with adding Enterprise Services (ES) customization to a transport request.
  Causes:
  
  Transport Request Issues: The transport request may be locked, not created properly, or there may be issues with the transport directory.
  Authorization Problems: The user may not have the necessary authorizations to add objects to the transport request.
  Component Configuration: The component specified in the error message may not be correctly configured or may not exist in the system.
  System Configuration: There may be inconsistencies in the system configuration or issues with the transport landscape.
  Missing Dependencies: Required dependencies or objects may be missing, preventing the customization from being added.
  
  Solutions:
  
  
  Check Transport Request:
  
  Ensure that the transport request is not locked. You can check this in transaction SE01 or SE09.
  If the transport request is locked, you may need to unlock it or create a new transport request.
  
  
  
  Verify Authorizations:
  
  Check if the user has the necessary authorizations to add objects to the transport request. This can be done by reviewing the user's roles and authorizations.
  
  
  
  Component Verification:
  
  Verify that the component specified in the error message exists and is correctly configured in the system. You can check this in transaction SPRO or by consulting the relevant documentation.
  
  
  
  Check System Configuration:
  
  Review the system configuration to ensure that there are no inconsistencies. This may involve checking the transport routes and ensuring that the systems are correctly connected.
  
  
  
  Review Dependencies:
  
  Check for any missing dependencies or objects that may be required for the customization. You may need to add these objects manually or resolve any issues related to them.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes that may address this specific error. SAP Notes often provide solutions or workarounds for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: SE01 (Transport Organizer), SE09 (Transport Organizer), SPRO (Customizing Implementation Guide).
  SAP Notes: Search for SAP Notes related to CRM_ES309 in the SAP Support Portal for any specific fixes or updates.
  Documentation: Review the SAP Help documentation for CRM and Enterprise Services for additional context and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_ES309 error message.