How To Fix CRM_ES287 - Only one target key of relation &1 can be empty

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 287

• Message text: Only one target key of relation &1 can be empty

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES287 - Only one target key of relation &1 can be empty ?

  The SAP error message CRM_ES287 "Only one target key of relation &1 can be empty" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the data integrity of a relationship between objects. This error indicates that in a specific relationship (denoted by &1), only one of the target keys can be left empty, and the system has detected that this rule is being violated.
  Cause:
  
  Data Integrity Violation: The error usually arises when you are trying to create or update a relationship between two objects (like a business partner and a sales order) and both target keys are empty or incorrectly populated.
  Incorrect Configuration: The relationship type may be incorrectly configured in the system, leading to the violation of the expected data model.
  Missing Data: Required fields for the relationship might not be filled in, leading to the system not being able to establish a valid relationship.
  
  Solution:
  
  Check the Relationship Data: Review the data you are trying to input. Ensure that only one of the target keys is empty, as per the requirements of the relationship type.
  Fill Required Fields: Make sure that all mandatory fields for the relationship are filled in correctly. If you are unsure which fields are required, refer to the documentation for the specific relationship type.
  Review Configuration: If you have access to the configuration settings, check the relationship type settings in the CRM customizing (transaction code SPRO). Ensure that the relationship is set up correctly and that the rules for target keys are properly defined.
  Debugging: If the issue persists, consider using the debugging tools in SAP to trace the execution and see where the data is being processed incorrectly.
  Consult Documentation: Refer to SAP notes or documentation related to the specific error message for additional context and potential fixes.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner), CRMD_ORDER (Order Management), or CRMD_ORDERADM_H (Order Header) to check the relevant data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Community Forums: SAP Community and other forums can be helpful to see if other users have encountered and resolved similar issues.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.