How To Fix CRM_ES259 - Template &1 not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ES - ES: Message Class for Enterprise Service

  • Message number: 259

  • Message text: Template &1 not found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ES259 - Template &1 not found ?

    The SAP error message CRM_ES259 "Template &1 not found" typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to locate a specific template that is referenced in a transaction or process. This can happen for various reasons, including:

    Causes:

    1. Template Not Created: The template you are trying to use has not been created or saved in the system.
    2. Incorrect Template Name: The name of the template you are trying to access may be misspelled or incorrect.
    3. Authorization Issues: The user may not have the necessary authorizations to access the template.
    4. Template Deletion: The template may have been deleted or is no longer available in the system.
    5. Configuration Issues: There may be configuration issues in the CRM system that prevent the template from being recognized.

    Solutions:

    1. Check Template Existence: Verify if the template exists in the system. You can do this by navigating to the relevant area in the CRM where templates are managed (e.g., transaction CRMD_ORDER or using the relevant customizing transaction).
    2. Correct Template Name: Ensure that the template name you are using is correct. Check for any typos or discrepancies.
    3. Review Authorizations: Check if the user has the necessary authorizations to access the template. You may need to consult with your SAP security team to ensure proper access rights.
    4. Recreate the Template: If the template has been deleted or is missing, you may need to recreate it. Ensure that you follow the correct steps to create and save the template.
    5. Check Configuration: Review the configuration settings related to templates in the CRM system. Ensure that all necessary settings are correctly configured.
    6. Consult Documentation: Refer to SAP documentation or help resources for additional guidance on managing templates in CRM.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and templates.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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