How To Fix CRM_ES232 - Due to references, template &1 cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 232

• Message text: Due to references, template &1 cannot be deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES232 - Due to references, template &1 cannot be deleted ?

  The SAP error message CRM_ES232 indicates that a specific template (identified by &1) cannot be deleted due to existing references. This typically means that the template is being used in other objects or processes within the SAP system, which prevents its deletion to maintain data integrity.
  Cause:
  
  Existing References: The template is linked to other objects, such as transactions, documents, or other templates.
  Data Integrity: SAP enforces rules to ensure that deleting a template does not lead to orphaned records or inconsistencies in the system.
  
  Solution:
  To resolve this error and successfully delete the template, you can follow these steps:
  
  
  Identify References:
  
  Use transaction codes like SE11 (Data Dictionary) or SE80 (Object Navigator) to check for any references to the template.
  You can also use transaction CRMD_ORDER to look for any open transactions that might be using the template.
  
  
  
  Remove References:
  
  If you find any objects or transactions that are using the template, you will need to either delete those references or modify them to no longer use the template.
  This may involve changing settings in related documents or transactions.
  
  
  
  Check Custom Code:
  
  If there are custom developments or enhancements that reference the template, you may need to adjust or remove those as well.
  
  
  
  Retry Deletion:
  
  Once all references have been cleared, attempt to delete the template again.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for specific guidance related to the template type you are working with.
  
  
  
  Seek Help from SAP Support:
  
  If you are unable to identify the references or if the issue persists, consider reaching out to SAP support for assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SE11, and SE80.
  SAP Notes: Check for any SAP Notes related to the specific template type or error message for additional guidance or patches.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.