How To Fix CRM_ES229 - Enter template ID to get backward relations

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 229

• Message text: Enter template ID to get backward relations

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES229 - Enter template ID to get backward relations ?

  The SAP error message CRM_ES229, which states "Enter template ID to get backward relations," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access or manipulate data related to a template without providing a necessary template ID. This error is often encountered in scenarios involving templates for activities, transactions, or other CRM objects.
  Cause:
  The primary cause of this error is that the system requires a specific template ID to retrieve backward relations or associated data. If the template ID is not provided or is invalid, the system cannot perform the requested operation, leading to this error message.
  Solution:
  To resolve the CRM_ES229 error, follow these steps:
  
  
  Check Input Fields: Ensure that you have entered a valid template ID in the relevant field. If you are unsure of the correct ID, you may need to look it up in the system.
  
  
  Use the Search Functionality: If you do not know the template ID, use the search functionality (often represented by a magnifying glass icon) to find the appropriate template.
  
  
  Verify Template Existence: Confirm that the template ID you are trying to use actually exists in the system. You can do this by navigating to the relevant area in the CRM module where templates are managed.
  
  
  Consult Documentation: If you are unsure about the context in which you are working, refer to the SAP documentation or help resources related to the specific CRM functionality you are using.
  
  
  Check User Permissions: Ensure that you have the necessary permissions to access the template and its related data. Lack of permissions can sometimes lead to errors.
  
  
  Contact Support: If you have verified the template ID and are still encountering issues, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with templates, such as CRMD_ORDER for managing CRM orders or CRMD_ORDERADM_H for accessing order administration.
  Training and Documentation: Consider undergoing training or reviewing documentation specific to SAP CRM to better understand how templates and their relations work within the system.
  
  By following these steps, you should be able to resolve the CRM_ES229 error and continue working with templates in SAP CRM.