How To Fix CRM_ES215 - Template set data is inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 215

• Message text: Template set data is inconsistent

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES215 - Template set data is inconsistent ?

  The SAP error message CRM_ES215, which states "Template set data is inconsistent," typically occurs in the SAP Customer Relationship Management (CRM) module when there is an inconsistency in the template data being used. This can happen for various reasons, such as missing or incorrect data in the template set, issues with the configuration, or problems with the underlying data model.
  Causes:
  
  Missing Data: Required fields in the template set may be missing or not properly filled out.
  Incorrect Configuration: The configuration settings for the template set may not align with the expected data structure.
  Data Model Issues: There may be inconsistencies in the underlying data model that the template set relies on.
  Transport Issues: If the template set was transported from one system to another, there may be inconsistencies due to missing objects or dependencies.
  Version Mismatch: The template set may be based on a different version of the data model than what is currently in use.
  
  Solutions:
  
  Check Template Data: Review the template set data for completeness and correctness. Ensure that all required fields are filled out and that the data adheres to the expected formats.
  Review Configuration: Verify the configuration settings related to the template set. Ensure that they are correctly set up according to the business requirements.
  Data Consistency Check: Run consistency checks on the data model to identify any discrepancies. This may involve using transaction codes like SE11 (Data Dictionary) or SE80 (Object Navigator) to inspect the relevant objects.
  Transport Validation: If the template set was transported, check the transport logs for any errors or warnings. Ensure that all necessary objects were included in the transport.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of CRM you are using. There may be known issues or patches available that address this error.
  Debugging: If the issue persists, consider debugging the process to identify where the inconsistency is occurring. This may require technical expertise in ABAP or CRM development.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific notes related to CRM_ES215. SAP frequently releases notes that address known issues and provide solutions.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance. They can provide more detailed analysis and support based on your specific system configuration.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the CRM_ES215 error message.