How To Fix CRM_ES149 - No permission to copy template '&1' to template set '&2'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ES - ES: Message Class for Enterprise Service

  • Message number: 149

  • Message text: No permission to copy template '&1' to template set '&2'

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ES149 - No permission to copy template '&1' to template set '&2' ?

    The SAP error message CRM_ES149 indicates that there is a permission issue when trying to copy a template to a template set in the SAP Customer Relationship Management (CRM) system. This error typically arises when the user does not have the necessary authorizations to perform the copy operation.

    Cause:

    1. Authorization Issues: The user attempting to copy the template does not have the required permissions assigned in their user profile. This could be due to missing roles or authorizations related to template management.
    2. Template or Template Set Restrictions: The specific template or template set may have restrictions that prevent copying, such as being locked or marked as read-only.
    3. Configuration Issues: There may be configuration settings in the CRM system that restrict certain operations based on user roles or organizational units.

    Solution:

    1. Check User Authorizations:

      • Review the user's roles and authorizations in the SAP system. Ensure that the user has the necessary permissions to copy templates. This can be done using transaction code SU53 to analyze the last authorization check or PFCG to manage roles.
      • If the user lacks the required authorizations, work with your SAP security team to assign the appropriate roles.
    2. Review Template and Template Set Settings:

      • Check if the template or template set is locked or has any restrictions. If it is locked, you may need to unlock it or use a different template.
      • Ensure that the template set is configured to allow copying from the specified template.
    3. Consult Documentation:

      • Refer to SAP documentation or help resources for specific details on template management and permissions in CRM. This can provide insights into any additional settings that may need to be adjusted.
    4. Contact SAP Support:

      • If the issue persists after checking authorizations and settings, consider reaching out to SAP support for further assistance. They can provide guidance based on the specific configuration of your system.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and CRMD_ORDERADM_H for accessing order administration.
    • Authorization Objects: Look into authorization objects related to CRM templates, such as CRM_TEMPL or CRM_TEMPL_SET, to understand the specific permissions required.
    • User Roles: Ensure that the user roles are aligned with the organizational policies and that they are regularly reviewed for compliance.

    By addressing the authorization issues and ensuring the correct settings are in place, you should be able to resolve the CRM_ES149 error and successfully copy the template.

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