How To Fix CRM_ES143 - Load a template set before you continue

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 143

• Message text: Load a template set before you continue

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES143 - Load a template set before you continue ?

  The SAP error message "CRM_ES143 Load a template set before you continue" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action that requires a template set to be loaded, but none has been loaded yet. This can happen in various contexts, such as when working with activities, campaigns, or other CRM functionalities that rely on predefined templates.
  Cause:
  
  No Template Set Loaded: The primary cause of this error is that the user has not loaded a template set that is required for the operation they are trying to perform.
  Session Issues: Sometimes, session-related issues or incomplete transactions can lead to this error.
  User Permissions: In some cases, the user may not have the necessary permissions to access or load the template sets.
  
  Solution:
  
  
  Load a Template Set:
  
  Navigate to the relevant area in the CRM application where you need to load a template.
  Look for an option to load or select a template set. This is usually found in the toolbar or menu options.
  Select the appropriate template set that you need for your task.
  
  
  
  Check User Permissions:
  
  Ensure that you have the necessary permissions to access and load template sets. If not, contact your system administrator to grant the required permissions.
  
  
  
  Session Management:
  
  If you suspect a session issue, try logging out and logging back into the SAP CRM system. This can sometimes resolve temporary glitches.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help files related to the specific CRM functionality you are using. This can provide guidance on how to properly load template sets.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  
  
  Related Information:
  
  Template Sets: In SAP CRM, template sets are predefined configurations that can include various settings, layouts, and data structures that streamline processes such as creating activities, campaigns, or reports.
  User Roles: Understanding user roles and permissions in SAP CRM is crucial, as they determine what actions a user can perform, including loading template sets.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the "CRM_ES143 Load a template set before you continue" error and continue with your work in SAP CRM.