How To Fix CRM_ES138 - Error occurred while trying to transfer TOs; see log file

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 138

• Message text: Error occurred while trying to transfer TOs; see log file

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES138 - Error occurred while trying to transfer TOs; see log file ?

  The SAP error message CRM_ES138, which states "Error occurred while trying to transfer TOs; see log file," typically indicates that there was an issue during the transfer of Transfer Orders (TOs) in the SAP system. This error can arise in various contexts, such as during the execution of a transaction or a background job that involves the transfer of data related to Transfer Orders.
  Causes:
  
  Data Issues: There may be inconsistencies or errors in the data being transferred, such as missing mandatory fields or incorrect data formats.
  Configuration Problems: Incorrect configuration settings in the system related to the transfer of TOs can lead to this error.
  Authorization Issues: The user executing the transfer may not have the necessary authorizations to perform the action.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or failures during the transfer process.
  Log File Errors: The log file mentioned in the error message may contain specific error codes or messages that can provide more insight into the underlying issue.
  
  Solutions:
  
  Check the Log File: The first step is to check the log file referenced in the error message. This log file will often contain detailed information about what went wrong during the transfer process.
  Data Validation: Review the data being transferred for any inconsistencies or missing information. Ensure that all required fields are populated correctly.
  Configuration Review: Verify the configuration settings related to Transfer Orders in the SAP system. Ensure that they are set up correctly according to business requirements.
  User Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to execute the transfer.
  System Performance: Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider scheduling the transfer during off-peak hours.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in the transfer of TOs, such as LT03 (Transfer Order Creation) or LT12 (Confirm Transfer Order).
  SAP Documentation: Review SAP documentation related to Transfer Orders and the specific module you are working with (e.g., SAP CRM, SAP WM).
  Community Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the CRM_ES138 error effectively.