How To Fix CRM_ES128 - No template set was created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 128

• Message text: No template set was created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES128 - No template set was created ?

  The SAP error message CRM_ES128, which states "No template set was created," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to the creation or configuration of templates for various CRM processes, such as activities, transactions, or documents.
  Causes:
  
  Missing Configuration: The template set may not have been configured properly in the system.
  Authorization Issues: The user may not have the necessary authorizations to create or access template sets.
  Data Inconsistencies: There may be inconsistencies or missing data in the underlying tables that manage templates.
  System Errors: There could be a temporary system error or issue with the CRM application that is preventing the creation of the template set.
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in the SAP CRM system.
  Ensure that the template sets are properly defined and activated.
  Verify that all necessary fields and parameters are filled out correctly.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to create or manage template sets.
  If needed, consult with your SAP security team to adjust the user roles.
  
  
  
  Data Validation:
  
  Perform a check on the relevant database tables to ensure that there are no inconsistencies or missing entries that could affect template creation.
  Use transaction codes like SE11 or SE16 to inspect the relevant tables.
  
  
  
  System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Look for any related notes or messages that could indicate a known issue or bug.
  
  
  
  SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates available that resolve the issue.
  
  
  
  Restart the Application:
  
  Sometimes, simply restarting the CRM application or the relevant transaction can resolve temporary issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any steps taken to troubleshoot.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I, which are used for managing CRM orders and activities.
  Documentation: Review the SAP Help Portal for documentation related to template management in SAP CRM.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the CRM_ES128 error and implement a suitable solution.