How To Fix CRM_ES117 - Select a template to perform the check

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 117

• Message text: Select a template to perform the check

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES117 - Select a template to perform the check ?

  The SAP error message CRM_ES117 "Select a template to perform the check" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to execute a function that requires a specific template to be selected, but no template has been chosen.
  Cause:
  
  No Template Selected: The most common cause of this error is that the user has not selected a template from the available options before attempting to perform the check.
  Configuration Issues: There may be issues with the configuration of templates in the system, such as missing or incorrectly set up templates.
  User Permissions: The user may not have the necessary permissions to access or view the templates.
  
  Solution:
  
  Select a Template: Ensure that you select a valid template from the list provided in the application before proceeding with the check. Look for a dropdown or selection box where templates are listed.
  Check Template Configuration: If you believe a template should be available but is not, check the configuration settings in the SAP system to ensure that templates are correctly set up and active.
  User Permissions: Verify that your user role has the necessary permissions to access the templates. If not, contact your system administrator to adjust your permissions.
  Consult Documentation: Refer to the SAP documentation or help files related to the specific transaction or function you are trying to perform for additional guidance on template selection.
  
  Related Information:
  
  Transaction Codes: Depending on the context in which the error occurs, you may be using specific transaction codes related to CRM activities (e.g., creating or managing sales orders, service requests, etc.).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to resolve the CRM_ES117 error and proceed with your tasks in SAP CRM.