How To Fix CRM_ES011 - Technical template already exists with key &1, description '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 011

• Message text: Technical template already exists with key &1, description '&2'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES011 - Technical template already exists with key &1, description '&2' ?

  The SAP error message CRM_ES011 indicates that there is an attempt to create a technical template in the SAP CRM system, but a template with the same key already exists. This can occur in various scenarios, such as when trying to create a new technical template or when importing data that includes existing templates.
  Cause:
  
  Duplicate Key: The key specified for the new technical template already exists in the system.
  Data Import: If you are importing data (e.g., from a legacy system or during a migration), the data may contain keys that conflict with existing entries.
  Configuration Error: There may be a configuration issue where the system is not correctly identifying existing templates.
  
  Solution:
  
  
  Check Existing Templates: 
  
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check if a template with the specified key already exists.
  If it does, you may need to modify the existing template instead of creating a new one.
  
  
  
  Use a Unique Key: 
  
  If you are creating a new template, ensure that the key you are using is unique. You can modify the key to avoid conflicts.
  
  
  
  Data Cleanup: 
  
  If you are importing data, review the data file for duplicates and ensure that the keys are unique before importing.
  
  
  
  Error Handling in Custom Programs: 
  
  If this error arises from a custom program or report, ensure that the logic checks for existing templates before attempting to create a new one.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or notes related to the specific version of your CRM system for any known issues or additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing templates in SAP CRM.
  SAP Notes: Check SAP Notes for any patches or updates that might address this issue.
  User Authorization: Ensure that you have the necessary authorizations to create or modify templates in the system.
  System Logs: Review system logs for additional context or related errors that might provide more insight into the issue.
  
  By following these steps, you should be able to resolve the CRM_ES011 error and successfully manage your technical templates in SAP CRM.