How To Fix CRM_ES001 - BOL objects for template type &1 are not supported; entry &2 is discarded

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 001

• Message text: BOL objects for template type &1 are not supported; entry &2 is discarded

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES001 - BOL objects for template type &1 are not supported; entry &2 is discarded ?

  The SAP error message CRM_ES001 indicates that there is an issue with Business Object Layer (BOL) objects related to a specific template type in the SAP CRM system. The message states that the BOL objects for the specified template type are not supported, and as a result, the entry is being discarded.
  Cause:
  
  Unsupported Template Type: The template type specified in the error message is not supported by the BOL framework. This could be due to a configuration issue or an attempt to use a template that is not valid for the current context.
  Incorrect Configuration: There may be a misconfiguration in the CRM system that is causing the BOL objects to not be recognized or supported.
  Version Compatibility: The version of the SAP CRM system may not support the specific template type being used, especially if there have been recent upgrades or changes.
  Data Integrity Issues: There may be issues with the data being processed, such as missing or incorrect entries that lead to the BOL objects being discarded.
  
  Solution:
  
  Check Template Type: Verify that the template type specified in the error message is valid and supported in your SAP CRM system. Consult the documentation or SAP notes for the list of supported template types.
  Review Configuration: Check the configuration settings related to the BOL objects and ensure that they are set up correctly. This may involve reviewing customizing settings in the SAP CRM system.
  Data Validation: Ensure that the data being processed is complete and correct. Look for any missing or invalid entries that could be causing the issue.
  SAP Notes and Support: Search for relevant SAP Notes that may address this specific error message. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Consult with SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant context to help diagnose the problem.
  
  Related Information:
  
  BOL Framework: The Business Object Layer (BOL) is a key component in SAP CRM that manages business objects and their relationships. Understanding how BOL works can help in troubleshooting related issues.
  SAP Documentation: Refer to the official SAP documentation for CRM and BOL to gain insights into supported template types and configuration settings.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error message. Other users may have encountered similar issues and can provide insights or solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.