How To Fix CRM_ERP_IL120 - Ensure that the sales document is created without errors first

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERP_IL -

• Message number: 120

• Message text: Ensure that the sales document is created without errors first

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERP_IL120 - Ensure that the sales document is created without errors first ?

  The SAP error message CRM_ERP_IL120, which states "Ensure that the sales document is created without errors first," typically occurs in the context of integration between SAP CRM (Customer Relationship Management) and SAP ERP (Enterprise Resource Planning) systems. This error indicates that there is an issue with the sales document that needs to be resolved before proceeding with further processing.
  Causes:
  
  Incomplete Sales Document: The sales document may be incomplete or missing required information, which prevents it from being processed correctly.
  Validation Errors: There may be validation errors in the sales document, such as incorrect pricing, missing customer data, or invalid material numbers.
  Status Issues: The sales document might be in a status that does not allow further processing (e.g., it could be in a draft status).
  Integration Issues: There may be issues with the integration settings between SAP CRM and SAP ERP, leading to discrepancies in data transfer.
  Custom Logic: Custom enhancements or user exits may be causing the document to fail validation checks.
  
  Solutions:
  
  Check Sales Document: Review the sales document in the CRM system to ensure that all required fields are filled out correctly and that there are no validation errors.
  Error Log Review: Check the error logs or messages associated with the sales document to identify specific issues that need to be addressed.
  Status Check: Ensure that the sales document is in a status that allows for further processing. If it is in a draft or incomplete status, complete it and save it.
  Integration Settings: Verify the integration settings between SAP CRM and SAP ERP to ensure that they are correctly configured. This may involve checking middleware settings if applicable.
  Testing: If custom logic is involved, test the sales document creation process to identify any custom code that may be causing the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or known issues.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRM_ORDER to access and review the sales document in the CRM system.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after troubleshooting, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the underlying issues causing the CRM_ERP_IL120 error message.