How To Fix CRM_ERP_IL097 - There is no mapping to a customer for business partner &1 in document &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ERP_IL -

  • Message number: 097

  • Message text: There is no mapping to a customer for business partner &1 in document &2

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ERP_IL097 - There is no mapping to a customer for business partner &1 in document &2 ?
    The SAP error message CRM_ERP_IL097 indicates that there is no mapping for a business partner to a customer in the context of a document. This typically occurs in scenarios where a business partner (BP) is involved in a transaction, but the system cannot find a corresponding customer record that is linked to that business partner.
    
    Cause: Missing Mapping: The business partner has not been mapped to a customer in the system. This can happen if the business partner was created but not assigned a customer role. Incorrect Role Assignment: The business partner may not have the correct roles assigned that would allow it to be recognized as a customer. Data Inconsistency: There may be inconsistencies in the data between the CRM and ERP systems, especially if they are integrated. Document Type Issues: The document type being processed may not be configured to recognize the business partner as a customer.
    Solution: Check Business Partner Configuration: Go to the transaction

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