How To Fix CRM_ERP_IL010 - Sales order posting has not been started before (setting the data)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ERP_IL -

  • Message number: 010

  • Message text: Sales order posting has not been started before (setting the data)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ERP_IL010 - Sales order posting has not been started before (setting the data) ?

    The SAP error message CRM_ERP_IL010 indicates that the sales order posting process has not been initiated before attempting to set the data. This error typically occurs in the context of integration between SAP CRM (Customer Relationship Management) and SAP ERP (Enterprise Resource Planning) systems, particularly when dealing with sales orders.

    Cause:

    1. Missing Initialization: The error suggests that the system expects a sales order posting to have been initiated, but it hasn't been. This could be due to a missing or incomplete transaction process.
    2. Incorrect Sequence of Operations: The operations may not be executed in the correct order. For example, trying to set data for a sales order before the order has been created or posted.
    3. Configuration Issues: There may be configuration settings in either the CRM or ERP system that are not aligned, leading to this error.
    4. Data Transfer Issues: If there are issues with the data transfer between CRM and ERP, it may lead to this error.

    Solution:

    1. Check Transaction Sequence: Ensure that the sales order posting process is correctly initiated before attempting to set any data. Verify that all necessary steps in the transaction are completed.
    2. Review Configuration: Check the configuration settings in both the CRM and ERP systems to ensure they are correctly set up for sales order processing. This includes checking the integration settings and ensuring that the necessary parameters are configured.
    3. Debugging: If you have access to debugging tools, you can trace the process to identify where the flow is breaking down. This may help in pinpointing the exact cause of the error.
    4. Consult Documentation: Refer to SAP documentation or notes related to CRM and ERP integration for any specific guidelines or known issues that might relate to this error.
    5. Check for Updates: Ensure that both the CRM and ERP systems are up to date with the latest patches and updates, as this may resolve any underlying issues.

    Related Information:

    • SAP Notes: Check SAP Notes for any specific notes related to the CRM_ERP_IL010 error. SAP frequently publishes notes that address known issues and provide solutions.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as CRM_ORDER, VA01, VA02, etc.
    • Integration Settings: Review the integration settings between CRM and ERP, particularly in the areas of sales order management and data transfer.
    • User Roles and Authorizations: Ensure that the user attempting to perform the operation has the necessary roles and authorizations to create and post sales orders.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.

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