How To Fix CRM_ERMS_RULETRANS002 - Selected policies are included in the transport requests

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERMS_RULETRANS - Message class for Rule transportation

• Message number: 002

• Message text: Selected policies are included in the transport requests

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERMS_RULETRANS002 - Selected policies are included in the transport requests ?

  The SAP error message CRM_ERMS_RULETRANS002 indicates that the selected policies for the CRM (Customer Relationship Management) ERMS (Email Response Management System) are included in transport requests. This typically occurs when you are trying to transport or manage rules or policies related to ERMS, and the system detects that these policies are already part of a transport request.
  Cause:
  
  Transport Request Inclusion: The policies you are trying to work with (e.g., modify, delete, or transport) are already included in an existing transport request. This can happen if the policies were previously modified and a transport request was created for them.
  Locking Mechanism: SAP uses a locking mechanism to prevent changes to objects that are currently being transported. If a policy is locked due to being part of a transport request, you will not be able to make changes to it.
  
  Solution:
  
  
  Check Transport Requests: 
  
  Go to the transaction code SE09 or SE10 to check the transport requests. Look for any requests that include the policies you are trying to modify.
  If you find the relevant transport request, you can either wait for it to be released or remove the policies from the transport request if possible.
  
  
  
  Release Transport Requests: If you have the necessary authorizations, you can release the transport request that includes the policies. Once released, you should be able to make changes to the policies.
  
  
  Create a New Transport Request: If the policies are locked in a transport request that cannot be released, consider creating a new transport request for your changes. This way, you can work on the policies without affecting the existing transport.
  
  
  Consult with Basis Team: If you are unsure about how to proceed or if you do not have the necessary authorizations, consult with your SAP Basis team. They can help you identify the transport requests and assist in managing them.
  
  
  Related Information:
  
  Transport Management System (TMS): Understanding how the TMS works in SAP can help you manage transport requests effectively.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Documentation: Review the SAP documentation related to ERMS and transport management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to resolve the error and continue working with the ERMS policies in your SAP system.