Message type: E = Error
Message class: CRM_ERMS_CAT_MSG - Coherent Categorization - Messages
Message number: 049
Message text: Category ID is missing
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CRM_ERMS_CAT_MSG049
- Category ID is missing ?The SAP error message CRM_ERMS_CAT_MSG049 indicates that a Category ID is missing in the context of the SAP Customer Relationship Management (CRM) system, particularly in the area of the Enterprise Resource Management System (ERMS). This error typically arises when a user attempts to create or process a transaction that requires a category ID, but the system cannot find one.
Cause: Missing Category Assignment: The most common cause is that the category ID has not been assigned to the relevant business object (e.g., a service request, complaint, or other CRM object).
Configuration Issues: There may be issues in the configuration settings of the CRM system, where the category ID is not properly defined or linked to the relevant processes. Data Entry Errors: Users may have inadvertently left the category field blank during data entry. Authorization Issues: Sometimes, users may not have the necessary authorizations to view or assign category IDs.
Solution: Check Category Assignment: Navigate to the relevant transaction
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