How To Fix CRM_ERMS030 - Container element &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERMS - ERMS

• Message number: 030

• Message text: Container element &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERMS030 - Container element &1 not found ?

  The SAP error message CRM_ERMS030: Container element &1 not found typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to find a specific container element that is expected during the processing of a business transaction or workflow. This error is often related to the use of the SAP CRM middleware or the CRM Email Response Management System (ERMS).
  Cause:
  
  Missing Container Element: The specified container element (denoted by &1) is not defined in the context where it is being referenced. This could be due to a misconfiguration or an incomplete setup.
  Incorrect Mapping: If you are using a custom workflow or a custom implementation, the mapping of container elements may not be correctly defined.
  Data Inconsistency: There may be inconsistencies in the data being processed, leading to the absence of the expected container element.
  Custom Development Issues: If there are custom developments or enhancements in the CRM system, they may not be handling the container elements correctly.
  
  Solution:
  
  Check Configuration: Verify the configuration settings in the CRM system to ensure that the container elements are correctly defined and mapped. This includes checking the workflow definitions and any related settings.
  Review Workflow: If the error occurs during a specific workflow, review the workflow definition to ensure that all required container elements are included and correctly referenced.
  Debugging: Use the debugging tools in SAP to trace the execution of the workflow or process that leads to the error. This can help identify where the missing container element is expected.
  Check Custom Code: If there are any custom developments, review the code to ensure that it correctly handles the container elements and does not reference any that are not defined.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of CRM you are using, as there may be known issues or patches available.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it is a production issue.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection - Frequency) to analyze workflows and work items.
  SAP Notes: Check for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.