How To Fix CRM_ENG_TEST_CASE013 - Err: Mandatory data missing (msh_id, ma_id, pt_acct_id, test_case_id)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ENG_TEST_CASE - Engine Test Case

• Message number: 013

• Message text: Err: Mandatory data missing (msh_id, ma_id, pt_acct_id, test_case_id)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ENG_TEST_CASE013 - Err: Mandatory data missing (msh_id, ma_id, pt_acct_id, test_case_id) ?

  The SAP error message CRM_ENG_TEST_CASE013 indicates that there is mandatory data missing in the context of a test case in the SAP CRM (Customer Relationship Management) system. The specific fields mentioned in the error message are:
  
  msh_id: This typically refers to the message header ID.
  ma_id: This usually stands for the maintenance activity ID.
  pt_acct_id: This is the partner account ID.
  test_case_id: This is the identifier for the test case.
  
  Cause of the Error
  The error occurs when you attempt to execute or save a test case without providing the required mandatory fields. This can happen due to:
  
  Incomplete Data Entry: The user may not have filled in all the necessary fields in the test case form.
  System Configuration Issues: There may be issues with the configuration of the CRM system that prevent the proper retrieval or entry of these IDs.
  Data Corruption: There could be issues with the underlying data that prevent the system from recognizing the required IDs.
  User Permissions: The user may not have the necessary permissions to access or modify certain data fields.
  
  Solution
  To resolve this error, you can take the following steps:
  
  
  Check Mandatory Fields: Ensure that all mandatory fields (msh_id, ma_id, pt_acct_id, test_case_id) are filled in correctly. Go through the form and verify that no required fields are left blank.
  
  
  Review Configuration: If you have access, check the configuration settings in the CRM system to ensure that the necessary fields are correctly set up and mapped.
  
  
  Data Validation: Validate the data being entered to ensure that it conforms to the expected formats and values. This may involve checking the database or using transaction codes to verify the existence of the IDs.
  
  
  User Permissions: Ensure that the user has the necessary permissions to access and modify the required fields. If not, contact your system administrator to adjust the permissions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and the required fields.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER for managing CRM orders or CRMD_ORDERADM_H for accessing order administration.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the error message CRM_ENG_TEST_CASE013.