How To Fix CRM_EMAIL614 - Value &1 is incorrect; Enter another value for attribute &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

• Message number: 614

• Message text: Value &1 is incorrect; Enter another value for attribute &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EMAIL614 - Value &1 is incorrect; Enter another value for attribute &2 ?

  The SAP error message CRM_EMAIL614 indicates that there is an issue with the value entered for a specific attribute in the context of email processing within the SAP CRM system. The message typically appears when the value provided does not meet the expected criteria or format for that attribute.
  Cause:
  
  Invalid Value: The value entered for the specified attribute does not conform to the allowed values or formats defined in the system.
  Data Type Mismatch: The value may not match the expected data type (e.g., entering a string where a number is expected).
  Business Rules Violation: The value may violate certain business rules or constraints set up in the CRM system.
  Configuration Issues: There may be configuration settings in the CRM system that restrict the values that can be entered for certain attributes.
  
  Solution:
  
  Check Allowed Values: Review the documentation or configuration settings for the attribute in question to understand what values are acceptable.
  Correct the Input: Enter a valid value for the attribute as per the allowed values or formats.
  Data Validation: Ensure that the data being entered is validated against the business rules and constraints defined in the system.
  Consult Configuration: If you have access, check the configuration settings in the CRM system to see if there are any restrictions or validations that need to be adjusted.
  Error Logs: Review any error logs or additional messages that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to the SAP CRM documentation for details on the specific attributes and their expected values.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.