How To Fix CRM_EMAIL212 - No characteristics found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

• Message number: 212

• Message text: No characteristics found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EMAIL212 - No characteristics found ?

  The SAP error message CRM_EMAIL212 ("No characteristics found") typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to process an email or when attempting to create or manage a business transaction that requires certain characteristics or attributes that are not available or defined.
  
  Cause:
  
  
  Missing Characteristics: The most common cause of this error is that the system is unable to find the required characteristics for the business object you are working with. This could be due to:
  
  The characteristics not being defined in the system.
  The characteristics not being assigned to the relevant business object or transaction type.
  The characteristics being deleted or deactivated.
  
  
  
  
  Configuration Issues: There may be issues with the configuration of the CRM system, particularly in the area of product or service characteristics.
  
  
  Data Inconsistencies: There may be inconsistencies in the data that prevent the system from retrieving the necessary characteristics.
  
  
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings in SAP CRM and