CRM_ELM_UIU006 - Navigation not possible; marketing prospect does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ELM_UIU - ELM UIU messages

• Message number: 006

• Message text: Navigation not possible; marketing prospect does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ELM_UIU006 - Navigation not possible; marketing prospect does not exist ?

  The SAP error message "CRM_ELM_UIU006 Navigation not possible; marketing prospect does not exist" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to navigate to a marketing prospect that the system cannot find. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Non-Existent Marketing Prospect: The marketing prospect you are trying to access may not exist in the system. This could be due to deletion or it never being created in the first place.
  Incorrect Navigation Path: The navigation path you are using may be incorrect, leading to a non-existent prospect.
  Authorization Issues: The user may not have the necessary authorizations to view the marketing prospect, which can lead to the system not being able to retrieve the data.
  Data Synchronization Issues: If the data is being pulled from a different system or if there are synchronization issues, the prospect may not be available in the current environment.
  System Configuration Issues: There may be configuration issues in the CRM system that prevent the proper retrieval of marketing prospects.
  
  Solutions:
  
  Verify the Marketing Prospect: Check if the marketing prospect ID you are trying to access actually exists in the system. You can do this by searching for the prospect in the relevant CRM transaction or report.
  Check Navigation Path: Ensure that you are using the correct navigation path to access the marketing prospect. Review the steps you are taking to ensure they are accurate.
  Review Authorizations: Check if you have the necessary authorizations to access the marketing prospect. If not, contact your system administrator to request the required permissions.
  Data Consistency Check: If you suspect data synchronization issues, perform a consistency check or consult with your IT team to ensure that the data is correctly synchronized across systems.
  Consult System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that can help you search for marketing prospects, such as CRMD_ORDER or CRMD_ORDERADM_H.
  User Roles and Authorizations: Review the roles assigned to your user profile in SAP to ensure you have the necessary access rights.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.