CRM_EDR_MESSAGES053 - Service object not found like provided in XI

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EDR_MESSAGES - messages for API Methods

• Message number: 053

• Message text: Service object not found like provided in XI

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EDR_MESSAGES053 - Service object not found like provided in XI ?

  The SAP error message CRM_EDR_MESSAGES053: Service object not found like provided in XI typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the service object that is being referenced in an integration scenario, particularly when using SAP Exchange Infrastructure (XI) or SAP Process Integration (PI).
  Cause:
  
  Missing Service Object: The service object that is being referenced in the message does not exist in the CRM system. This could be due to incorrect configuration or a missing entry in the database.
  Incorrect Mapping: The mapping between the source and target systems may not be correctly set up, leading to the system not being able to find the required service object.
  Data Inconsistency: There may be inconsistencies in the data being sent from the source system to the CRM system, which could lead to the service object not being recognized.
  Authorization Issues: The user or service account may not have the necessary permissions to access the service object in the CRM system.
  
  Solution:
  
  Verify Service Object: Check if the service object exists in the CRM system. You can do this by navigating to the relevant transaction or using the appropriate API to query the service object.
  Check Configuration: Ensure that the configuration in XI/PI is correct. This includes checking the mappings, interfaces, and any relevant settings that may affect the communication between systems.
  Review Data: Look at the data being sent to the CRM system. Ensure that it is correctly formatted and contains all necessary fields that correspond to the service object.
  Authorization Check: Verify that the user or service account has the necessary authorizations to access the service object. You may need to adjust roles or permissions in the CRM system.
  Logs and Traces: Check the logs in both the CRM system and XI/PI for any additional error messages or warnings that could provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for any additional troubleshooting steps or known issues.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Check SAP Community forums or other technical forums for similar issues reported by other users and their solutions.
  Integration Scenarios: Review the integration scenarios and ensure that all components are correctly configured and aligned with the business processes.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.