CRM_EDR_MESSAGES043 - Provided XI Technical resource ID does not match ID from Contract

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EDR_MESSAGES - messages for API Methods

• Message number: 043

• Message text: Provided XI Technical resource ID does not match ID from Contract

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EDR_MESSAGES043 - Provided XI Technical resource ID does not match ID from Contract ?

  The SAP error message CRM_EDR_MESSAGES043 indicates that there is a mismatch between the XI (Exchange Infrastructure) technical resource ID provided in the system and the ID associated with the contract. This error typically occurs in scenarios involving integration between SAP CRM and other systems, where the technical resource ID is used to identify specific resources or entities.
  Cause:
  
  
  Mismatch of IDs: The technical resource ID provided in the transaction does not match the ID stored in the contract. This could happen due to:
  
  Manual entry errors.
  Changes in the resource ID that were not updated in the contract.
  Data synchronization issues between systems.
  
  
  
  Data Consistency Issues: If there are inconsistencies in the data between the CRM system and the backend systems (like ERP), it can lead to this error.
  
  
  Configuration Issues: Incorrect configuration in the integration settings or in the contract management settings can also lead to this error.
  
  
  Solution:
  
  
  Verify Technical Resource ID: Check the technical resource ID that you are trying to use. Ensure that it is correct and corresponds to the resource defined in the contract.
  
  
  Check Contract Details: Review the contract in the CRM system to confirm that the technical resource ID is correctly assigned. If there are discrepancies, update the contract with the correct ID.
  
  
  Data Synchronization: If the data is being pulled from another system, ensure that the synchronization process is functioning correctly and that the data is consistent across systems.
  
  
  Review Integration Settings: Check the configuration settings for the integration between SAP CRM and other systems (like SAP PI/PO or other middleware). Ensure that the mappings and settings are correctly defined.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to view and edit contracts or SE80 for checking integration configurations.
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Integration Monitoring: Use tools like SAP Solution Manager or monitoring tools in SAP PI/PO to check for any integration issues that might be causing the mismatch.
  
  By following these steps, you should be able to identify and resolve the cause of the error message CRM_EDR_MESSAGES043.