How To Fix CRM_EDR002 - Event detail record has been archived

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EDR - message class for crm archive

• Message number: 002

• Message text: Event detail record has been archived

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EDR002 - Event detail record has been archived ?

  The SAP error message CRM_EDR002, which states "Event detail record has been archived," typically occurs in the SAP Customer Relationship Management (CRM) module when you attempt to access event detail records that have already been archived. This can happen for various reasons, such as data management policies or system performance optimization efforts.
  
  Cause:
  
  Archiving Process: The event detail records have been archived as part of a data management strategy to reduce the size of the database and improve system performance.
  Data Retention Policies: Organizations often have policies in place that dictate how long certain types of data should be retained in the active database before being archived.
  Accessing Archived Data: The error occurs when a user tries to access an event detail record that is no longer available in the active database.
  
  
  Solution:
  
  Check Archive Status: Verify if the event detail records you are trying to access have indeed been archived. You can do this by