CRM_DWP255 - Scheduling strategy &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DWP - Messages for CRM Resource Planning Tool

• Message number: 255

• Message text: Scheduling strategy &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DWP255 - Scheduling strategy &1 does not exist ?

  The SAP error message CRM_DWP255 indicates that a scheduling strategy specified in the system does not exist. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to schedule activities or resources, and the system cannot find the defined scheduling strategy.
  Cause:
  
  Missing Scheduling Strategy: The scheduling strategy referenced in the transaction or configuration does not exist in the system.
  Incorrect Configuration: The scheduling strategy may have been incorrectly configured or deleted.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables.
  Transport Issues: If the system has recently undergone a transport of changes, the scheduling strategy may not have been included or properly activated.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings in SAP CRM and verify if the scheduling strategy exists.
  Use transaction code SPRO to navigate to the relevant configuration area and check the settings for scheduling strategies.
  
  
  
  Create or Modify Scheduling Strategy:
  
  If the scheduling strategy does not exist, you may need to create it. This can typically be done in the configuration settings under the relevant module (e.g., Service Management, Sales Order Management).
  If it exists but is not configured correctly, modify it to ensure it meets the required criteria.
  
  
  
  Check for Data Consistency:
  
  Use transaction codes like SE11 to check the relevant database tables for the scheduling strategy.
  Ensure that all necessary entries are present and that there are no inconsistencies.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly.
  If needed, re-transport the missing objects or manually create the scheduling strategy in the target system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to scheduling strategies in CRM for any specific requirements or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SPRO: Access to the configuration settings.
  SE11: Data dictionary to check table entries.
  SE80: Object Navigator for checking related objects.
  
  
  
  Tables: 
  
  Check relevant tables that store scheduling strategies, such as CRMD_ORDER or any custom tables that may have been created.
  
  
  
  SAP Notes: 
  
  Search for SAP Notes related to CRM scheduling strategies for any patches or updates that may address this issue.
  
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.