CRM_DWP071 - Internal error: (GUID &1) is a defective availability description

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DWP - Messages for CRM Resource Planning Tool

• Message number: 071

• Message text: Internal error: (GUID &1) is a defective availability description

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DWP071 - Internal error: (GUID &1) is a defective availability description ?

  The SAP error message CRM_DWP071 indicates that there is an internal error related to a defective availability description for a specific GUID (Globally Unique Identifier). This error typically arises in the context of SAP Customer Relationship Management (CRM) when the system encounters issues with the availability data for a product or service.
  Cause:
  
  Defective Availability Data: The GUID referenced in the error message points to an availability description that is either corrupted or not properly defined in the system.
  Data Inconsistencies: There may be inconsistencies in the data related to product availability, such as missing or incorrect entries in the database.
  System Configuration Issues: Incorrect configuration settings in the CRM system or related modules can lead to this error.
  Transport Issues: If the availability data was transported from one system to another (e.g., from development to production), it may not have been transported correctly.
  
  Solution:
  
  Check Availability Data: Verify the availability data associated with the GUID mentioned in the error message. Ensure that it is correctly defined and not corrupted.
  Recreate Availability Description: If the availability description is defective, consider recreating it. This may involve deleting the defective entry and creating a new one.
  Data Consistency Check: Run consistency checks on the relevant data in the CRM system to identify and rectify any inconsistencies.
  Review Configuration Settings: Check the configuration settings related to availability management in the CRM system to ensure they are set up correctly.
  Transport Logs: If the issue arose after a transport, review the transport logs to ensure that all necessary objects were transported correctly.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. Applying the latest updates can sometimes resolve underlying issues.
  Debugging: If you have access to development tools, consider debugging the process that leads to this error to identify the root cause.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. Provide them with the error message, the GUID in question, and any relevant logs or screenshots.
  Documentation: Review the SAP documentation related to availability management in CRM for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CRM_DWP071 error effectively.