How To Fix CRM_DWP051 - No available connection to the planning system

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DWP - Messages for CRM Resource Planning Tool

• Message number: 051

• Message text: No available connection to the planning system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DWP051 - No available connection to the planning system ?

  The SAP error message CRM_DWP051: No available connection to the planning system typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the connection to the planning system, which is often an SAP Advanced Planning and Optimization (APO) system or another planning tool integrated with SAP.
  Causes:
  
  Network Issues: There may be network connectivity problems between the CRM system and the planning system.
  Configuration Issues: The connection settings in the CRM system may not be correctly configured to point to the planning system.
  System Downtime: The planning system may be down for maintenance or experiencing technical issues.
  Authorization Issues: The user may not have the necessary authorizations to access the planning system.
  RFC Connection Problems: The Remote Function Call (RFC) connection between the systems may be misconfigured or inactive.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there is proper network connectivity between the CRM and planning systems. You can use tools like ping or traceroute to diagnose network issues.
  Verify Configuration: 
  
  Go to transaction SM59 in the SAP GUI and check the RFC destination settings for the planning system.
  Ensure that the connection type is correct and that the target system is correctly defined.
  
  
  Check System Status: Verify if the planning system is up and running. You can check the system logs or contact the system administrator for confirmation.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the planning system. This may involve checking roles and profiles assigned to the user.
  Test RFC Connection: In transaction SM59, test the RFC connection to see if it is working correctly. If there are issues, you may need to troubleshoot the RFC configuration.
  Check Logs: Review the application logs (transaction SLG1) for any additional error messages that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the documentation for both the CRM and planning systems to ensure that all integration points are correctly configured.
  Support: If the issue persists after performing the above checks, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_DWP051 error message.